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Features
Choose your Area Code [up]
Phone Technology is a nationwide
service - so when you switch to Phone Technology you
have the freedom to choose a new number in an entirely
different area code.
Let's say you own a company in New york but your
customers are primarily in Los Angeles. You might want
your new Phone Technology number to be in the 310 area
code. Your calls to your LA customers will then be
local, as will theirs to you - and you'll both save
money. With Phone Technology, you're not tied to your
current area code unless you want to be. And in that
case, you can almost always select a new number within
your current code. Available Area Codes is another way
Phone Technology helps you transcend the limits of
physical location.
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LNP:
Keep Your Phone Number [up]
Start by entering your current phone number (land line
or cell) in the tool to check if your
number lies within the geographic area where numbers can
be transferred to Phone Technology. If it does, when you
sign up for Phone Technology select
"Keep My
Existing Phone Number."
Upon sign-up you will be assigned a temporary phone
number with the same area code as your current number,
if available. You can start using your temporary number
immediately.
Transferring your number will take a minimum of 20 days
once you start the transfer process. You can track the
progress of your transfer any time on your
Phone Technology Online Account. When the
transfer is completed we notify you by email and you can
immediately begin using your old number once again.
The large majority of number transfers get
completed in a timely manner. However, in a
small number of cases phone numbers that are within
Phone Technology’s geographic transfer area and that
have been authorized by customers for release to Phone
Technology are delayed and/or unable to be transferred
over.
In this unlikely event, you can choose to keep using
your temporary Phone Technology number or get a new
Phone Technology number in your area code.
Alternatively, some Phone Technology customers keep
their existing number with their old phone company but
with minimal service - and do virtually all their
communicating through Phone Technology.
We realize that these options aren't the same as
transfer of your number to Phone Technology. But
hopefully our features, service and pricing will make it
very easy for you to get very comfortable with your new
Phone Technology phone number right away.
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TRANSFER YOUR
EXISTING PHONE NUMBER/LOCAL NUMBER PORTABILITY (LNP) [up]
Local Number Portability (LNP) enables consumers in the
United States to transfer their existing telephone
number (traditional or Internet-based) from one phone
service provider to another. With Phone Technology
Internet Phone Service, you can request that your number
be “ported”
($15.00 Porting Fee) at anytime during the initial
order process or even after you have become a Phone
Technology subscriber, as long as you maintain phone
service for the number you want to transfer.
Although Phone Technology makes every
attempt to work with all telephone service providers
across the United States, certain local or regional
guidelines may preclude us from being able to port your
number to Phone Technology. In such cases, a new number
from Phone Technology would be provided. The process may
take 6-8 weeks to complete. This transfer time can be
dramatically reduced when all forms are correctly filled
out with accurate information. During the porting
process, Phone Technology will provide a temporary phone
number that is your option to keep. Phone Technology
will have your old service turned off after the transfer
has taken place.
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About Phone
Technology Enhanced 911 Service [up]
Non-Availability of Traditional 911
Service.
END USER MUST MAINTAIN AN ALTERNATE MEANS OF REQUESTING
EMERGENCY SERVICES. END USER acknowledges and
understands that COMPANY does NOT support traditional
911 and E911 access to emergency services. The limited
emergency response service provided by us differs in a
number of important ways from traditional 911 and E911
as explained further below. END USER must maintain an
alternate means of accessing traditional emergency
response services.
END USER acknowledges and understands that our 911
Service cannot be used in conjunction with a Soft Phone
or non-interconnected Virtual Numbers (virtual numbers
not associated with a DID and therefore cannot receive
calls from a PSTN line). Our 911 Service is not
automatic; END USER must separately take affirmative
steps, as described in this Agreement and on our
website, to register the address where END USER will use
the Services in order to activate the 911 feature. END
USER must do this for each interconnected virtual number
that END USER obtains. The 911 Service is different in a
number of important ways from traditional 911 or E911
service as described on our website page for E911
Service and below. END USER shall inform any household
residents, guests and other third persons who may be
present at the physical location where END USER utilize
the Service of (i) the non-availability of traditional
911 or E911, and (ii) the important differences in and
limitations of the our 911 service as compared with
traditional 911 or E911 Service.
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