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Features
Included features such as:
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Choose your Area Code [up]
Phone Technology is a nationwide service - so
when you switch to Phone Technology you have the freedom to
choose a new number in an entirely different area code.
Let's say you own a company in New york but your customers are
primarily in Los Angeles. You might want your new Phone
Technology number to be in the 310 area code. Your calls to your
LA customers will then be local, as will theirs to you - and
you'll both save money. With Phone Technology, you're not tied
to your current area code unless you want to be. And in that
case, you can almost always select a new number within your
current code. Available Area Codes is another way Phone
Technology helps you transcend the limits of physical location.
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LNP: Keep Your Phone Number
[up]
Start by entering your current phone number (land line or cell)
in the tool to the lower right to check if your number lies
within the geographic area where numbers can be transferred to
Phone Technology. If it does, when you
sign up
for Phone Technology select "Keep My Existing Phone Number."
Upon sign-up you will be assigned a temporary phone number with
the same area code as your current number, if available. You can
start using your temporary number immediately.
Transferring your number will take a minimum of 20 days once you
start the transfer process. You can track the progress of your
transfer any time on your Phone Technology Online
Account. When the transfer is completed we notify
you by email and you can immediately begin using your old number
once again.
The large majority of number transfers get completed in
a timely manner. However, in a small number of cases
phone numbers that are within Phone Technology’s geographic
transfer area and that have been authorized by customers for
release to Phone Technology are delayed and/or unable to be
transferred over.
In this unlikely event, you can choose to keep using your
temporary Phone Technology number or get a new Phone Technology
number in your area code. Alternatively, some Phone Technology
customers keep their existing number with their old phone
company but with minimal service - and do virtually all their
communicating through Phone Technology.
We realize that these options aren't the same as transfer of
your number to Phone Technology. But hopefully our features,
service and pricing will make it very easy for you to get very
comfortable with your new Phone Technology phone number right
away.
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TRANSFER YOUR EXISTING PHONE NUMBER/LOCAL
NUMBER PORTABILITY (LNP) [up]
Local Number Portability (LNP) enables consumers in the United
States to transfer their existing telephone number (traditional
or Internet-based) from one phone service provider to another.
With Phone Technology Internet Phone Service, you can request
that your number be “ported” free of charge at anytime during
the initial order process or even after you have become a Phone
Technology subscriber, as long as you maintain phone service for
the number you want to transfer.
You will be able to submit and track the number porting process
online. Although Phone Technology makes every attempt to work
with all telephone service providers across the United States,
certain local or regional guidelines may preclude us from being
able to port your number to Phone Technology. In such cases, a
new number from Phone Technology would be provided. The process
may take 6-8 weeks to complete. This transfer time can be
dramatically reduced when all forms are correctly filled out
with accurate information. During the porting process, Phone
Technology will provide a temporary phone number that is your
option to keep. Phone Technology will have your old service
turned off after the transfer has taken place.
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About Phone Technology Enhanced 911
Service [up]
Non-Availability of Traditional 911 Service.
END USER MUST MAINTAIN AN ALTERNATE MEANS OF REQUESTING
EMERGENCY SERVICES. END USER acknowledges and understands that
COMPANY does NOT support traditional 911 and E911 access to
emergency services. The limited emergency response service
provided by us differs in a number of important ways from
traditional 911 and E911 as explained further below. END USER
must maintain an alternate means of accessing traditional
emergency response services.
END USER acknowledges and understands that our 911 Service
cannot be used in conjunction with a Soft Phone or
non-interconnected Virtual Numbers (virtual numbers not
associated with a DID and therefore cannot receive calls from a
PSTN line). Our 911 Service is not automatic; END USER must
separately take affirmative steps, as described in this
Agreement and on our website, to register the address where END
USER will use the Services in order to activate the 911 feature.
END USER must do this for each interconnected virtual number
that END USER obtains. The 911 Service is different in a number
of important ways from traditional 911 or E911 service as
described on our website page for E911 Service and below. END
USER shall inform any household residents, guests and other
third persons who may be present at the physical location where
END USER utilize the Service of (i) the non-availability of
traditional 911 or E911, and (ii) the important differences in
and limitations of the our 911 service as compared with
traditional 911 or E911 Service.
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